Privacy Policy

Last updated: June 22, 2026

This Privacy Policy explains how Triple J Specialist LLC ("we," "us," or "our") handles information when you visit our website. We keep things simple: we use a couple of standard analytics tools to understand how the site is used so we can improve it, and we only use any details you send us to respond to your request. We do not sell your personal information.

Who We Are

Triple J Specialist LLC is a horizontal directional drilling (HDD) and excavation contractor serving North Carolina, South Carolina, and Virginia. You can reach us anytime at contact@triplejspecialist.com.

Information Collected Automatically

We use Google Analytics 4 and Microsoft Clarity to understand site usage. These tools collect standard, mostly anonymous information about your visit, including:

Pages you view and how long you spend on them
How you arrived at our site and the links you click
Approximate location (typically your city or region, based on your IP address)
Device and browser information, such as device type, screen size, and operating system
Session recordings and heatmaps via Microsoft Clarity, which capture general interactions like clicks, scrolling, and mouse movement so we can see how visitors navigate the site

This information helps us see which services people are interested in and where the site can be improved. We do not use it to personally identify you.

Cookies

Google Analytics 4 and Microsoft Clarity place small cookies in your browser to measure usage and tell repeat visits apart. We use these cookies for analytics only. You can decline or delete them at any time through your browser settings (see "Your Choices and Opt-Out" below). Blocking these cookies will not break the site.

Information You Provide

If you fill out our contact or quote form, or sign up for our newsletter, we collect the details you choose to share, such as your name, company, phone number, email address, and a description of your project. We use this information only to respond to you, provide a quote, and communicate about our services. We do not sell it or share it for advertising.

How We Use Information

To operate, maintain, and improve our website
To understand which services and pages visitors find useful
To respond to inquiries and provide quotes
To send occasional updates if you have subscribed to our newsletter

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information. Analytics data is processed by Google and Microsoft under their own terms so that we can view aggregated reports about site usage.

Your Choices and Opt-Out

You have a few easy ways to limit what is collected:

Adjust your browser settings to block or delete cookies, or browse in private/incognito mode.
Install the Google Analytics Opt-out Browser Add-on to stop Google Analytics from collecting data across the sites you visit.
Use the "Do Not Track" or privacy controls offered by your browser, which can reduce what analytics tools record.

Children's Privacy

Our website is intended for businesses and adults seeking contracting services. It is not directed to children, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or your information, please email us at contact@triplejspecialist.com or call (919) 625-3094.